Executive Leadership and Physician Well-being: Nine Organizational Strategies to Promote Engagement and Reduce Burnout
Shanafelt, T. D., & Noseworthy, J. H. (2017). Executive Leadership and Physician Well-being: Nine Organizational Strategies to Promote Engagement and Reduce Burnout. Mayo Clin Proc, 92(1), 129-146.
This paper should be required reading for anyone in healthcare. The authors discuss lessons-learned at the Mayo Clinic using evidence dating back to mid-2000s.
There are several key points:
wellness is the joint responsibility of individuals AND their health system. Most focus heavily on the individual and fail to consider system-wide or national interventions.
there is a strong business case for health systems focusing on physician wellness.
wellness is a key metric of patient quality and safety and should be measured alongside other mission-critical metrics.
leaders unable to foster wellness in their followers should be replaced.